Service Branches

Meet the Southern England Team

Tim Collins – Branch Manager

Tim CollinsTim started with Stannah in 1988 as a Senior Engineer, bringing with him a wealth of experience in all aspects of lift engineering, manufacturing, installing and servicing. Promoted to Charge Hand in 1989, Tim progressed to Christchurch Branch Supervisor in 1991 then carrying out the Sales Engineer’s role before becoming Branch Manager.

His experience in supervising, maintenance, repairs, call-outs and installation of both stairlifts and lifts is invaluable in his role as Branch Manager. Tim is also a qualified Lift Tester.

Tim manages a dedicated team who strive to exceed their customers’ expectations when looking after their lifts.

Vicky Marshall – Office Manager

Vicky MarshallVicky joined Stannah in 2004 as a Branch Administrator where her main duties included taking call-outs and dispatching jobs to engineers. In September 2007, she took over as Office Manager where she now looks after a small team of people.

During her time at Stannah she has gained National Vocational Qualifications in Customer Service, Management and Business Administration.

Vicky enjoys a challenge and is always keen to take on new tasks and be Involved with continuous improvement processes.

Colin Jeppesen – Field Repair Manager

Colin JeppesenColin joined Stannah Lift Services in 1997 as a Stairlift Service Engineer based at the then Christchurch Branch, having previously worked in the electrical and security industry. Colin later progressed to become a Lift Engineer before becoming the Christchurch Branch Repair Supervisor in 2004. He looks after a team of six engineers carrying out all types of minor and major repairs.

Tony Kirby – Field Service Manager

Tony KirbyTony joined in May 1989 on the 229 production line. Six months later he progressed to the stairlift installations as an Installer. He spent 11 years doing this job. 2000 was the year he joined the Christchurch Service Branch as a Stairlift Installer, Service and Repair Engineer. In 2002, Tony became the Branch Installation Supervisor. In 2003, Tony started his present role of Field Service Manager for stairlift servicing and repairs.

Pat Chislett – Field Service Manager

James BerrillPat started with Stannah Lifts in July 2011 as Field Service Manager for Lifts. He joined the service side of the industry in 1993 after many years installing lifts. Since this change, he has gained a great deal of experience working as a Service/ Call out Engineer then progressing to Supervisor and then to Regional manager for a large national lift company. The chance to join Stannah as a Field Manger was an opportunity not to miss and he relishes the challenges in his role.

Pat manages an expanding team of Engineers all working to maintain the Branch’s portfolio, addressing the needs of our customers throughout the southern region.

Will Greene – Technical Sales Engineer

Will GreeneHaving been in the engineering industry since 1986, Will joined the lift industry in 2000 working as a Contractor, and trained to become a Lift Engineer completing NVQ Level 3 in Lift Installation and Modernisation. In 2006, Will joined the team at Christchurch as a Repair Engineer where he was part of a team that installed three new twenty-person passenger lifts for Network Rail at Horsham Railway Station that year.

In January 2007, the opportunity arose to take over the Technical Sales role at Christchurch. Will is now involved in advising customers on everything from minor lift repairs to major refurbishment and modernisation projects.