Tony Kirby, Stannah lift engineer, does an excellent job at the Southern England Branch but it's always good to get positive feedback...

Dear Sir,

I must let you know how excellent I found your engineer who came to my rescue late in the evening yesterday. I live alone and am utterly dependant on the lift to go to bed.
I know the fault was hard to find and cure, and in a very difficult position.

I must say you pick your men well. He was not only efficient, but kind and reassuring. Considering it was a pouring wet night, you can imagine my gratitude to him. He just accepted a coffee and was off on his long drive back.

I must say there are not many men about like that these days.

Many thanks
J E de Bounevialle