Lift Service & Maintenance

National Contract Management

Our National Contracts Department provides a ‘single point of contact’ for clients who have lifts at multiple sites nationwide. We simply aim to make your life a little easier by supplying:

  • One dedicated number 01689 883240
  • One dedicated team
  • One dedicated account manager for large portfolios
  • Over 320 dedicated lift engineers delivering local service from eleven branches, nationwide

Dedicated Stannah personnel will manage and track the maintenance of the lifts, escalators and moving walkways in your portfolio – most lift products from all manufacturers.

Our service includes logging and allocating breakdowns, dealing with queries, co-ordinating repairs, logging supplementary testing and insurance reports and reporting directly to our client on a regular basis including the submission of detailed KPI reports.

We develop working partnerships with all our clients, enabling us to provide information and reports that complement individual customer needs.

We recognise that many of our national customers require extended portfolio management skills as they may have a wide range of lifts, escalators and moving walkways within their premises and this may require us to liaise with a team of personnel within their organisation. This service would be co-ordinated by our National Contracts Team and Key Account Managers in order to provide the best possible service.

Market sectors

Our current National Contract customers come from a wide range of market areas including:

  • National Transport Providers
  • Retail Chains
  • Hotel Chains
  • Restaurant Chains
  • Supermarkets
  • Property Companies
  • Housing Associations
  • Charitable Organisations
  • Facilities Management Services
  • Government Organisations

Example portfolios

  • Over 1000 lift units for housing associations
  • 90 passenger/goods lifts for a high street bakers
  • Over 150 lifts for well-known supermarkets
  • Over 120 lifts for a high street shoe retailer
  • More than 550 lifts for fashion retailers

If you would like to talk to us about how we can help you manage your lifts please complete our contact form or call us on 01689 883240.

We know we can help.