National Contract Management
Welcome to our dedicated National Contracts department
Are you juggling the complex responsibilities of a varied portfolio in multiple locations throughout the UK? It can be both challenging and time-consuming. Are you are in need of support?
That's where we can help!
Our thirty-strong dedicated national contracts team provide a 'single point of contact' for national clients - those who have lifts at multiple sites nationwide. It's a growing area of our business and with our national network of eleven service branches we are able to simply get on with the job of keeping lifts, escalators and moving walkways operating efficiently and safely, right across the UK.
Whether you have a handful of lifts or more than a thousand we can take away the strain and make your job a little easier by supplying comprehensive maintenance, repair and renewals you can rely on.
All our national contracts customers are provided with:
- One dedicated number 01689 883240
- One dedicated team
- One dedicated account manager for large portfolios
- The expertise of over 300 dedicated lift engineers delivering local service from eleven branches, nationwide
Scope of our lift services
Our service includes logging and allocating breakdowns, dealing with queries, co-ordinating repairs, logging supplementary testing and insurance reports and reporting directly to our client on a regular basis including the submission of detailed KPI reports.
We develop working partnerships with all our clients, enabling us to provide information and reports that complement individual customer needs.
We recognise that many of our national customers require extended portfolio management skills as they have a wide range of lifts, escalators and moving walkways within their premises. Our National Contracts Management Team are used to meeting regularly with our customers. This results in a clear understanding of their requirements and allows us to tailor the service we provide them, enuring compliance to their exact needs.
Who do we provide this service to?
Our current National Contract customers come from a wide range of market areas including: Infrastructure,Retail, Hotel Chains, Restaurant Chains, Supermarkets, Property Companies, Housing Associations, Charitable Organisations, Facilities Management Services and Government Organisations.
Amongst our current national contracts customers are many well-known brands such as: Network Rail, Sainsbury's, Asda, M&S, Gap, Jamie's Italian, Clark's, The Restaurant Group, Sunrise Senior Living, Sovereign Housing, Home Group and Circle Anglia.
- Over 1100 lifts across the UK rail network
- Over 1000 lift units for housing associations
- Over 150 lifts for well-known supermarkets
- Over 120 lifts for a high street shoe retailer
- More than 550 lifts for fashion retailers
If you would like to talk to us about how we can help you manage your lifts please complete our contact form or call us on 01689 883240.
We know we can help.
Lifts: your questions answered
Invaluable advice for lift owners/operators
Whatever your lifting needs, we have a solution.From a small service lift to a special passenger lift or an escalator we are here to provide solutions to all your lifting needs. And even if you have special requirements that you can’t find listed, we can still help with our bespoke solutions.
Low to medium rise solutions for 6-33 persons.Traction or hydraulic drive. Motor room-less. Wall-mounted or structure-supported. Complete flexibility of choice and finishes. See for yourself how we can lift your expectations.
Wheelchair and platform lifts, travelling up to 12m.Conventional vertical platform lifts. Enhanced range with an enclosed cabin – much more like a passenger lift. Inclined platform wheelchair lifts. A wide range of access solutions for a wide range of access issues.
Service and goods lifts from 50kg to 3000kg.Make moving easy with the UK's best-selling range of dumbwaiters and goods lifts. With over 20,000 installs we offer fast delivery and excellent customer service.
Our escalators are perfect for busy environments.The best answer to people moving supplied, installed and maintained by our teams of specialist engineers.
Moving walkways, travelators, moving pavements, conveyors, autowalks…Whatever you call them, our products are making the moving of people a little easier all over the UK.
Providing solutions is our business – and we love a challenge.From major projects in demanding or historic environments to a special lift for a unique project, we can provide you with a solution and support you all the way. We love a challenge – try us!
We love a challenge!That's exactly why we have our Major Projects team. We take on out-of-the-ordinary and special projects that involve so much more than just the supply of lifts.
Let's talk.Our Major Projects Team are totally focused on presenting our capabilities through face to face meetings and the tendering process, winning and delivering projects on time and within budget.
Engineering excellence.At Stannah Lift Services we have a wealth of lift expertise developed in one independent company over almost 150 years of lift engineering.
It's in the detail.The team are skilled in all aspects of project management and delivery. Meticulous attention to health and safety and quality drive every project.
We might surprise you.Kings Cross Station, The London Hippodrome, Cornwall Terrace – just a few of the projects that demonstrate our extensive experience.
It's team work.We can't do it alone – our relationships with lift consultants, architects, surveyors and contractors is key to our success – we become a part of your team.
Keeping people and goods moving all over the UK.We have a network of highly trained engineers delivering 24/7 local service, nationwide. And not just on our products – on other manufacturers' too. Also providing lift refurbishment services, helping our customers to meet legislation and improve their equipment's performance.
Expert support for all lifts.We provide local lift services, nationwide. Our team of over 300 engineers currently look after more than 81,000 lifts nationwide. Whatever the lift, we're only a call away.
Our expertise can help you make that difference.Upgrading lift equipment can increase performance, save money and reduce environmental impact. Find out more about how we can help.
You're never far away from a Stannah lift engineer.With eleven branches right across the UK, we're always on hand to help, 24/7, 365 days a year.
For customers with multi -locations across the UK.Our National Contracts team can provide a single point of contact to simplify the management of your lift portfolio, making your life a little easier.
We aim to keep you moving.Need a service engineer or some advice about your Stairlift or Homelift? Simply contact your local service branch and they'll do the rest.
Our services can extend the life of your equipment.Upgrading escalators or moving walkway equipment can increase performance, save money and reduce downtime in busy environments. Find out more about how we can help.
Straightforward servicing to keep people and goods movingIt's important to keep your lift in the best working order and that's where we can help. Three contract types, offered for all makes and models, provide a broad framework for servicing and maintenance.
We offer a flexible approach and tailored options to Local AuthoritiesWe manage multiple Local Authority maintenance contracts across the UK, each one managed locally by one of our service branches. We work through the tender process to give you the best service and value for money.
Keeping you up to date, at every level.Stay abreast of all our latest projects and company news or reference a wealth of resources – including our download centre for all your technical needs.
Those all-important details.A whole toolkit of useful technical resources for our main product ranges, all gathered together in one place. Includes product datasheets, CAD blocks and user handbooks.
Invaluable product information for download.Brochures, user manuals, information booklets and corporate literature all stored in one place for your convenience.
Product specifications.Product information created by NBS for Stannah which can be copied into your specification document.
Hot off the press.News stories that reflect who we are, what we do and how we go about doing it.
What we do, in pictures.See for yourself how our products are helping the movement of people and goods, every day in every corner of the UK.
When it's good to get a little more depth…Read about project all over the UK or download for future reference. Find out who we're working with and why.
Lifts are a complicated business.Let us make things that bit easier. Find lots of useful lift industry reference material – all free and gratis.
Want to know more about us? Here it is.Interested in our company values, our history, our structure and – our most important asset – our people? Want to read why our customers choose us? Interested in a career with us? Let us tell you all about Stannah.
Our family name is on every product we sell.So it's no wonder our customer satisfaction is our number one priority!
Our experience of the lift industry is virtually unsurpassed.Joseph Stannah began making crane hoists in the 1860s and today we are proud to remain a long standing British, family-owned company.
We conduct our business ethically, fairly and responsibly.And we like to do business with like-minded people. Whether you're interested in working with us or working for us, we'll tell you what we stand for.
Our people are our business.We believe in maintaining an environment that allows each individual to have a positive impact on the success of the company. Come and join us.
Ensuring everything is done by the book.Our products and services meet and exceed all required standards. Our accreditations are comprehensive. Here's a breakdown of the accreditations we hold and the bodies with which we are affiliated.