Stannah Lift Services
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About Us |
Meet the Team |
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Stannah Lift Services in Stockport has a staff of 57 personnel providing planned maintenance, repair and 24 hour call-out service for stairlifts, platform lifts, passenger lifts and goods lifts and escalators and moving walkways. We deal with most types of lift from all manufacturers. Our local service engineers work throughout the North West and North Wales, covering the main cities of Manchester, Liverpool, Leeds, Preston, Bradford and Carlisle. Customers include rail operators, major retail chains, local authorities, housing associations, hotels, leisure operators and private stairlift owners.
Key to our operations is the administration team who provide excellent customer service and oversee our busy engineer Mobile Communication System, logging reports and organising emergency call-outs.
About us
Our lift modernisation and refurbishment services provide bespoke solutions for major clients. We often take on the role of principal or sub-contractor, providing refurbishment services beyond the lift shaft and motor room. Many projects are upgrading existing lifts to meet new DDA requirements.
We can provide special lifts for demanding situations, any size and any travel.
In addition to our lift capability Stannah Lift Services also install and service escalators and moving walkways – a recent addition to our product portfolio.
Not just Stannah!
Please remember – we look after lifts from ALL manufacturers, not exclusively Stannah lifts.
Key Customers in our Region
- Network Rail
- The Emmerson Group
- Asda
- Arcadia
- Lancashire County Council
- Northern Counties
- Bolton Council
- Wakefield Council
- Blackpool Council
- Cheshire Peaks & Plains (formerly Macclesfield C)
- Gap
- Mothercare
- Sportsworld International
- Hennes
- Countrywide Properties
- Walk-about Inns
- Travel Inn – Liverpool
Network Rail Managed Sites
As part of the national Network Rail maintenance contract, the North West England and North Wales service branch maintains and services lifts at a number of sites, including:
| Station Site | No. of Lifts |
|---|---|
| Barrow in Furness | 2 |
| Birkenhead Central | 3 |
| Birkenhead Hamilton Square | 6 |
| Bolton | 2 |
| Chester | 2 |
| Crewe | 6 |
| Halifax | 1 |
| Lancaster | 2 |
| Leeds | 13 |
| Liverpool Fazakerley | 2 |
| Liverpool James St | 7 |
| Liverpool Kirkdale | 2 |
| Liverpool Central | 1 |
| Liverpool Lime Street | 2 |
| Liverpool Moorfields | 2 |
| Manchester Deansgate | 2 |
| Manchester Piccadilly | 14 |
| Manchester Victoria | 3 |
| Preston | 7 |
| Stockport | 3 |
| Warrington Central | 2 |
Carl Bramhall – Branch Manager
Carl brought twelve years’ experience in lift installation, call-out service and repair to Stannah when he joined the company in January 1992 as a Service/Call-out Engineer. He worked his way up to Technician and then, in 2004, became Service Supervisor managing a team of ten Field Service Engineers. He was promoted to Service Manager in 2007 and Branch Manager in December 2008. Stannah has supported Carl in gaining an NVQ Level 4 in Lift Testing and an NVQ Level 3 in Management.
Ged Smith – Field Service Manager
Ged has thirteen years’ experience in the lift industry, joining Stannah in March 2005 as Service Supervisor. Before this, he worked as an Electrician and a Stairlift Installer. He managed a team of thirteen Field Service Engineers, looking after the maintenance and repair of stairlifts in both the private and public sectors, until his promotion in 2007 to his present position. Stannah has supported Ged in gaining an NVQ Level 3 in Management, and he is now working towards his Management Level 4 NVQ. He is also responsible for Branch Health & Safety and environmental.
Simon Hayhurst – Field Service Manager
Simon joined Stannah in July 2003 with twenty-three years’ previous experience in the lift industry. He started as a Service/Call-out Engineer and was promoted to Service Supervisor in 2005. Simon currently manages a team of twelve Field Service Engineers, covering all aspects of the industry both industrial and domestic within the private and public sectors. Stannah has supported Simon in gaining an NVQ Level 3 in Lift Engineering, an NVQ Level 3 in Management, and IOSSH Managing Safety.
Kieron McCormick – Field Service Manager
Kieron joined Stannah in November 2000 as an Apprentice Lift Engineer. After completing his apprenticeship he went on to complete an NVQ Level 2 in Engineering Manufacture, an NVQ Level 3 in Lift Engineering, and an HNC in Electrical/Electronic Engineering. After leaving for a brief period in 2006, Kieron re-joined Stannah in 2008 as a Service/Call-out Engineer. He was promoted to Service Supervisor in July 2009 and currently manages a team of ten Field Service Engineers, covering all aspects of the industry both industrial and domestic within the private and public sectors. He is also mentor to five apprentices. Stannah are supporting Kieron in gaining his NVQ Level 4 Lift Testing and an NVQ Level 3 in Management.
John Marsh – Field Service Manager
John joined Stannah in October 2002 with ten years’ previous experience in installation and service/call-out of stairlifts. Starting as a Service/Call-out Engineer, he was promoted to Service Supervisor in July 2009, and now currently manages a team of twelve Field Service Engineers covering all aspects of domestic products within the private and public sectors.
Stannah has supported John in gaining his NVQ Level 2 Stairlift Engineering and is continuing to support him in gaining his NVQ Level 3 in Management.
Brian Loomes – Field Repair Manager
Brian joined Stannah in October 2002 with twenty-four years’ previous experience in the lift industry. Starting as a Service/Call-out Engineer, Brian was promoted to Repair Supervisor in 2004. He now manages a team of two Repair Engineers and several sub-contract teams on major refurbishment and new bespoke lift projects. Having already gained NALM Qualifications and an HNC in Engineering, Stannah has supported Brian in gaining an NVQ Level 3 in Management and IOSSH Managing Safety, and he is currently working towards Prince 2.
Dean Paterson – Sales Manager
Dean joined Stannah in March 1994 with eleven years’ experience in the lift industry. Starting as a Service/Call-out Engineer, he then worked for eight years as a Repair Engineer until, in 2004, he set down his tools to take a position as Technical Sales Advisor. Promoted to Sales Manager in 2008, Dean now manages a sales team of three, concentrating on Major Refurbishment Projects and Maintenance tenders for both the private and public sectors. Stannah has supported Dean in gaining an NVQ Level 3 in Lift Engineering and, more recently, his NALM distance learning Contract Management.
Steve Edmondson – Technical Sales Advisor
Steve joined Stannah in October 2005 having made a career change from accountancy. He is currently responsible for minor lift and stairlift repair sales. Steve also holds the crucial positions of Branch First Aider and Fire Marshall. In his personal time Steve leads his Scout Team, and has done for over twenty years.
Mike Pearson – Technical Sales Advisor
Mike joined Stannah in August 2009 from a local Manchester-based lift company. He is currently responsible for major/minor lift refurbishments and service repair sales.
Wayne Rogers - Technical Clerk
Wayne joined Stannah in November 2003 as a Technical Clerk. He is currently responsible for ensuring Engineers’ van stock is replenished, maintaining warehouse stock, and trade counter sales of parts. Wayne also holds the crucial positions of both Branch First Aider and Fire Marshall. Stannah has supported Wayne in gaining an NVQ Level 2 in Warehouse Management.
Alison Hibbert – Office Manager
Alison joined Stannah in February 2004 and manages a team of seven Administrators. She also supports the Branch Manager in all aspects of the business. Stannah has supported Alison in gaining NVQ Levels 3 and 4 in both Customer Service and Management.
Julie Johnson – Administrator (Team Leader)
Julie joined Stannah in January 2003 as an Administrator and was quickly promoted to Team Leader, carrying out key account administration for Network Rail, and assisting Service Supervisors. Stannah has supported Julie in gaining NVQ Levels 2 and 3 in Customer Service.
Aiysha Peach – Administrator
Aiysha joined Stannah in January 2003 as an Administrator for a Local Authority account. She was promoted in 2008 to Key Account Administrator for national contracts, also assisting Service Supervisors. Stannah has supported Aiysha in gaining NVQ Levels 2 and 3 in Customer Service, and she also qualified as a First Aider in 2008.
Christine Pragnell – Administrator
Christine joined Stannah in September 2007 as an Administrator. Her main roles are processing domestic contracts within the private sector and customer enquiries. Stannah has supported Christine in gaining an NVQ Level 2 in Customer Service.
Janice Brewis – Administrator
Janice joined Stannah in January 2003 as an Administrator. Her main roles are processing domestic contracts within the private sector and customer enquiries. Stannah is supporting Janice to gain an NVQ Level 2 in Customer Service.
Michelle Crowther – Administrator
Michelle Joined Stannah in October 1998 as an Administrator. Her main role is processing external invoices and the archiving of old paper files to the electronic system.
Natalie Burtoff – Administrator
Natalie joined Stannah in 2008 working as an agency temp. She was promoted in February 2009 and is now an Administrator for several major Local Authority contracts. Stannah is supporting Natalie to gain an NVQ Level 2 in Customer Services.
Laura Banks – Administrator
Laura joined Stannah in January 2008 as an Office Junior. Stannah has supported Laura in gaining an NVQ Level 2 in Customer Service and is working towards an NVQ Level 2 in Business Administration.
North West England and North Wales Service Branch
Unit 12, Bamford Business Park, Whitehill Industrial Estate, Stockport, Cheshire SK4 1PL(map)
Tel: 0161 477 3344 Fax: 0161 477 3377
If you have any queries or would like to contact us, please call the number above or fill in the following form and we will contact you.
Branch News
16 September 09
Stannah lifts team spirit in North WalesThe Stockport Branch of Stannah Lift Services have recently given a little lift to Prestatyn Athletic Junior Football Club in North Wales... |
15 May 09 Praise indeed!It's all in the line of duty but how good to be singled out and appreciated... |
Service Contracts
Unsure what type of Service Contract would be best for your lift, escalator or moving walkway?
At Stannah we offer a range of Service Contracts, all designed to cater for a variety of needs with the flexibility to be tailored to suit your exact requirements. For more information, please see our section on services offered, or contact us to discuss your requirements.
Information for Lift Owners
As a lift owner/operator you are ultimately responsible for the safe operation of your lift. At Stannah Lift Services we aim to provide you with peace of mind by ensuring your equipment is maintained and adheres to all Health & Safety Directives and current legislation.
To help our customers, we have published a number of leaflets, available in our Download Centre, that detail lift owners’ responsibilities and give information and guidance on the latest legislation.
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