John Pearshouse – Branch Manager

John joined Stannah in 1986. Initially joining as an Engineer with the Birmingham Branch, he then moved to a sales role before being promoted to Manager of the Mansfield Branch of Stannah Lift Services. John then returned to the Birmingham Branch as Manager and currently has a team of thirty-two staff. An avid football supporter, John still finds plenty of time to enjoy life with his wife, son and daughter.

Dave Howell – Field Service Manager

Dave is the new boy at the Birmingham Branch, having joined in 2006. This is, however, not his first role with Stannah. He began his career with the company as a Technical Sales Engineer before moving into his Engineering Supervisor role in 2007. He now manages a team of nine Engineers.

Mick Ryan – Field Service Manager

Mick joined Stannah in 1982 as an Engineer’s Mate. Over the years he has moved up through the company and is now an Engineering Supervisor which is a role he has been in since 2000. He manages a team of nine Engineers.

Kelvin Williams – Field Repair Manager

Kelvin joined Stannah in 1989 and has progressed through to his role as Repairs and Modernisation Supervisor where he is responsible for four Repair Engineers. New work in major refurbishments has kept Kelvin extremely busy and currently he is engaged in extensive station lift repair projects for Network Rail. Kelvin is married with two children.

Susan Richards – Office Manager

Susan joined Stannah in 2000 and is responsible for five administration staff. Her particular area of expertise is customer service whilst being the first port of call for any Branch-related queries.

Sharon Richards – Office Manager

Twin sister of Susan, Sharon joined Stannah in 1995 and later persuaded her sister to join the company. Sharon is Team Leader at the Birmingham Branch and supports the front-line customer service provision. In 2002 she won a national award for Customer Service Professional of the Year. She is currently half-way through a Life Coaching Diploma which she is studying in her own time.

Vickie Sprason – Administrator

Vickie joined Stannah in 2004 as part of the administration team. She is responsible for the logging and pricing of call-outs, invoicing and invoice queries. She is also responsible for liaising between the Supervisors and the Network Rail office to continue the smooth-running of this major contract.

Susan Sutton – Administrator

After joining Stannah in 2007, Sue began as a telephonist and has now branched out into other areas of customer administration and customer service.

Lisa Jones – Administrator

Lisa joined Stannah in 2008 having previously worked for an engineering company as a Service Co-ordinator. Her role in Stannah is to send out maintenance contracts to our stairlift customers when the warranty has expired and to chase outstanding contracts and any contract queries.

Margaret Mulvihill – Administrator

After joining Stannah in 2000, Margaret is responsible for the Branch bought ledger and she also completes the administration for all quoted repairs through to completion and invoice.

Scott Steele – Technical Sales Engineer

Scott has been with Stannah since 2007. He joined us as a Lift Engineer from Liftwise after taking voluntary redundancy. Scott was promoted to Technical Sales Engineer in 2008.
Outside of work, Scott is a keen motor cyclist, enjoys Go-karting, and has taken part in the Lift Man’s Challenge for the last three years.

Stuart Haden – Stores Person

Stuart joined Stannah in 2002 and is responsible for looking after the locked stores. He orders all the Branch spares and ensures Engineers are provided with the required van stock to complete calls on the first visit. Stuart enjoys playing golf and watching most sports, with football being his favourite. When not at work, Stuart likes to spend time with his partner, Diane, and his four grandchildren.

Matthew Olley – Sales Support

Matthew joined Stannah in 2008 after fulfilling a clerical role with Lloyds Bank. His responsibilities are for domestic and minor industrial quotations, liaising with Local Authorities within our area, and attending meetings with the supervisory staff to make sure contracts run smoothly.

Outside of work Matthew enjoys playing football for his local team and also is an avid supporter of Wolverhampton Wanderers.