National Contract Management

Bespoke service for national lift portfolios

#

Are you juggling the responsibilities of an asset portfolio across multiple locations throughout the UK? Is it both challenging and time-consuming and leaving you in need of support? That’s where we can help!

Our national contracts division is here to solve your problems.

This administration team and their Key Account Managers can provide a solution to perfectly fit your needs. It’s a fast growing area of our business and by utilising our network of eleven service branches we are able to simply get on with the job of keeping lifts, escalators and moving walkways operating efficiently and safely, right across the UK.

We currently provide this account management for many blue chip across all UK business sectors, including: transport infrastructure, large retailers, high street, housing associations and restaurant chains.

For clients with large portfolios of assets (some individual contracts that we manage have more than a thousand assets), we take away the strain and make our client's job a little easier by managing this client relationship and providing guidance on how they can maximise the efficiency of their portfolio.

A personal service

We recognise that each one of our national contract customers has a portfolio of products that need monitoring dependent on their usage environment. Stannah can provide a flexible bespoke solution to manage their client’s current and growing needs. This can include many levels of interaction depending on the client’s requirements but could include performance reporting, investment planning support, maintenance content/frequency review, critical part stocks, etc.

Large scale national contracts customers are provided with:

  • An account manager as a single point of contact (if required) for escalation
  • The support and back up of our dedicated administration team
  • The expertise of over 360 lift engineers delivering a local service from our nationwide network of eleven branches.

Scope of our lift, escalator and moving walkway services

We aim to develop working partnerships with all of our clients, giving them individual service that enables us to provide information and reports that complement individual customer needs, thereby helping to build reliability/profitability into their business.

Get in touch to find out how we can make your life easier.