Contact Stannah East Anglia

Expert local lift engineers available 24 hours, 365 days a year

Repair service for all lift & stairlift makes and models

East Anglia Branch

To report a breakdown or other urgent lift issue please call us

01603 748021

Alternatively, you can email us for a non-urgent request

Unit 27-28 Morgan Way, Bowthorpe Industrial Estate, Norwich, NR5 9JJ

Make an Enquiry

Thank you for visiting our branch page. As part of a nationwide network, we're dedicated to the safe and efficient operation of stairlifts, lifts, escalators and moving walkways from our offices in Norwich. Our team are here to answer your calls and our highly-trained engineers are out and about across East Anglia – never far away.

Jason Peters, Branch Manager

Our full range of services

Stairlift & homelift services, maintenance & repair

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Lift service, maintenance & repair

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Lift refurbishment, modernisation & removals

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New products

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Stannah East Anglia service branch - the experienced, local lift company

We're an independent British family business that prides itself on providing local lift services, delivering a personal touch and ensuring we are 'always true to our word'. The Stannah East Anglia service branch consists of a dedicated team of expert lift engineers and customer service professionals covering Norwich, Ipswich, Cambridge and everywhere in between.

Servicing & repair for ALL types of lifts from ALL manufacturers

We've over 150 years of lift expertise, so we know how important a working lift or stair lift is. Along with lift maintenance, we also offer stairlift servicing, repair and call-out services, providing maintenance for both Stannah and other manufacturers. Our East Anglia branch prides itself on thorough service visits as part of any service contract, helping to prevent costly repair bills. Plus our emergency breakdown cover will put your lift, stairlift, escalator or moving walkway back into service as quickly as possible.

Stairlift & lift maintenance contracts

We offer a range of standard maintenance contracts designed to suit every need and budget, along with bespoke contracts. But we don’t only help contract customers! If you don’t have a service agreement, that’s not a problem, our experienced engineers can still help you.

Lift refurbishment, lift modernisation & turn-key lift installation

We also get involved in lift refurbishment, lift modernisation and turn-key lift installation, regularly working with clients, consultants, architects and contractors - ensuring we deliver excellent customer service. Some of our latest major lift refurbishment projects include the complete modernisation of six bed lifts at Addenbrooke's Hospital in Cambridge, goods lifts at the University of East Anglia and a passenger lift refurbishment at Ipswich Library.

In East Anglia, we look after thousands of lifts from the depths of Cambridgeshire to the wonderful Norfolk and Suffolk coasts. This includes most of the Network Rail station lifts in East Anglia. Our Norwich office is available 24-7, simply get in touch and we’ll be happy to help.

Case studies

We help people get on with their lives. Whether it’s a lift at the station, a dumbwaiter at the coffee shop, a platform lift at the library, an escalator at the shopping centre, a moving walkway at the supermarket, a goods lift at the pub or a stairlift at home – we’re there quietly helping life happen.

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Bringing modern access to a historic town hall

Stannah has plenty of experience when it comes to updating access in heritage buildings. The historic town hall in King’s Lynn, Norfolk is a distinctive building hosting a wealth of facilities across its Grade I Listed medieval Stone Hall, Georgian Assembly Room and 15th century Guildhall. The Maxilift 2.0 installed brings access for people of all mobilities using the site.

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Stannah platform lift ups access in Clip ’n Climb Ipswich

When it comes to conquering vertical climbing challenges, a Stannah Midilift SL platform lift is a star performer in the brand-new Clip ‘n Climb Ipswich. This £2.25m indoor climbing centre is located in Ransomes Europark in Suffolk. It is the first of its kind in the UK and the largest in the world, with facilities ranged over two floors.

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Eco-friendly, energy efficient passenger lift in Suffolk school

Woodbridge School in Suffolk is a co-educational dayschool ranked as one of the best schools in the UK. With a reputation for academic excellence, it has invested £5 million in the Belstead Centre, a brand new, state-of-the-art teaching complex, and helping maximise access to its teaching facilities is a Stannah 8-person Maxilift.

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What our customers say

"I would like to thank your on-site team for their work. They have kept disruption and noise to an absolute minimum, and have been courteous and considerate.."

Property manager – Assets & Projects Team, Fenland District Council, Fenland Hall

"Stannah engineer was prompt and efficient with his diagnosis of the problem. He quickly arranged a new motor gearbox quotation to be raised at the office. Quote accepted and paid for on-site, repair carried out the next day. I was very impressed with Simon throughout the whole process."

Mrs N, Stairlift Customer

"Thank you all very much for a successful project. We really appreciate you bringing the works forward and getting the project completed in a timely and professional manner. Thank you and I look forward to working with you in the future."

Mr K, Mill Apartments Colchester

"I attended the customer's repair this afternoon. When I went through the paperwork, they made a point of complimenting Stannah's approach. They were made to feel so at ease and pleasantly reassured. They had experienced serious issues with another stairlift company who had installed a cut/shut product."

Non Contract Repair for Mr M, Kings Lynn

"Thanks to both for getting this work done. We are very pleased with the outcome. Your team have done you proud."

Estates Manager Gonville & Caius College

We’re always here to help

Looking to report a breakdown? Get a service contract or repair? Or contact us about an existing contract? Get in touch.

Make a servicing enquiry