Thank you for visiting our branch page. As part of a nationwide network, we're dedicated to the safe and efficient operation of stairlifts, lifts, escalators and moving walkways from our offices in Norwich. Our team are here to answer your calls and our highly-trained engineers are out and about across East Anglia – never far away.
Jason Peters, Branch Manager
Stannah East Anglia service branch - the experienced, local lift company
We're an independent British family business that prides itself on providing local lift services, delivering a personal touch and ensuring we are 'always true to our word'. The Stannah East Anglia service branch consists of a dedicated team of expert lift engineers and customer service professionals covering Norwich, Ipswich, Cambridge and everywhere in between.
We've over 150 years of lift expertise, so we know how important a working lift or stair lift is. Along with lift maintenance, we also offer stairlift servicing, repair and call-out services, providing maintenance for both Stannah and other manufacturers. Our Southern England branch prides itself on thorough service visits as part of any service contract, helping to prevent costly repair bills. Plus our emergency breakdown cover will put your lift, stairlift, escalator or moving walkway back into service as quickly as possible.
We offer a range of standard maintenance contracts designed to suit every need and budget, along with bespoke contracts. But we don’t only help contract customers! If you don’t have a service agreement, that’s not a problem, our experienced engineers can still help you.
We also get involved in lift refurbishment, lift modernisation and turn-key lift installation, regularly working with clients, consultants, architects and contractors - ensuring we deliver excellent customer service. Some of our latest major lift refurbishment projects include the complete modernisation of six bed lifts at Addenbrooke's Hospital in Cambridge, goods lifts at the University of East Anglia and a passenger lift refurbishment at Ipswich Library.
In East Anglia, we look after thousands of lifts from the depths of Cambridgeshire to the wonderful Norfolk and Suffolk coasts. This includes most of the Network Rail station lifts in East Anglia. Our Norwich office is available 24-7, simply get in touch and we’ll be happy to help.
Whatever you need, we’re here to help
We offer a comprehensive range of services covering all makes and types of lifting equipment.
What our customers say
"I would like to thank your on-site team for their work. They have kept disruption and noise to an absolute minimum, and have been courteous and considerate.."
"Stannah engineer was prompt and efficient with his diagnosis of the problem. He quickly arranged a new motor gearbox quotation to be raised at the office. Quote accepted and paid for on-site, repair carried out the next day. I was very impressed with Simon throughout the whole process."
"Thank you all very much for a successful project. We really appreciate you bringing the works forward and getting the project completed in a timely and professional manner. Thank you and I look forward to working with you in the future."
"I attended the customer's repair this afternoon. When I went through the paperwork, they made a point of complimenting Stannah's approach. They were made to feel so at ease and pleasantly reassured. They had experienced serious issues with another stairlift company who had installed a cut/shut product."
"Thanks to both for getting this work done. We are very pleased with the outcome. Your team have done you proud."