Thank you for visiting our Service branch page. As one of nationwide network of 24/7 service branches, we’re dedicated to the safe and efficient operation of stairlifts, lifts, escalators and moving walkways from our offices in Bristol. The team is ready to answer your calls and our highly-trained engineers are out and about in the region – never far away.
Dan White, Branch Manager
Stannah South West England & South Wales service branch - the experienced local lift company
We're an independent British family business that prides itself on providing local lift services, delivering that personal touch and being 'always true to our word'.
We know how important a working lift or stair lift is... so that’s why we offer servicing & repair for ALL types of lifts from ALL manufacturers. We service and repair a range of lifts in buildings, railway stations and many in private homes. We maintain over 100 lifts across the University of Bristol campus - with an expert lift engineer permanently on campus to keep these lifts in working order. Whilst we’ve over 150 years of lift experience we’re also well known for stairlifts. We offer a stairlift repair and call-out service, providing stairlift servicing for both Stannah and other manufacturers. We pride ourselves on thorough lift service visits as part of any service contract, ensuring every part is checked over and helping to prevent costly lift repair bills.
We offer 3 standard maintenance contracts, designed to suit every need and budget, along with custom options. But we don’t only help contract customers! If you don’t have a service agreement, don’t worry our experienced lift engineers can still help and with our emergency breakdown cover, we will put your lifting device back into service as quickly as possible.
We also get involved in lift refurbishment, lift modernisation and turn-key lift installation, regularly working with clients, consultants, architects and contractors - ensuring we deliver excellent customer service.
We’re a local lift company looking after thousands of stairlifts, lifts, escalators and moving walkways. Our offices in Bristol are available 24 hours, 365 days a year, with a network of highly-trained local engineers covering South West England and South Wales. Simply call us and we will do all we can to help.
Whatever you need, we’re here to help
We offer a comprehensive range of services covering all makes and types of lifting equipment.
What our customers say
"Considering the bespoke nature of the [lift modernisation] project and the restrictions in place due to the age of the lift we're pleased to say that the project has been completed in a can-do and efficient manner from start to finish."
“We are delighted that Celtic Court has excelled at the LABC Building Excellence Awards, and our choice of a Stannah Midilift platform lift was pivotal in winning it "Best inclusive building". Based on previous installations of this model, we were happy to re-specify it in a facility that needed access for people of all mobility levels.”
"Thank you very much for sending your engineer to service our stairlift. Please put on record that he did a super job and that we are delighted with the stairlift and all your on-going maintenance."
“I wanted to make you aware of the first class service your team has given in achieving a good result on what was a very contentious and politically sensitive site. I visited the site almost every day and was always greeted with a smile and an air of confident competence which was very reassuring. My special thanks – a rare achievement indeed!”
“This was a challenging site that demanded a determined team willing to meet the difficult logistics of working in a busy, functioning environment. Congratulations to Stannah on the very successful completion of a complex project. The team have worked with great spirit and even greater efficiency. They have done an excellent job to the client’s satisfaction."
"We now have seven Stannah lifts around the site, making the museum fully accessible to every visitor."
''Had a problem with the home lift and phoned Stannah at 9pm - said I could have coped till tomorrow morning but they sent two engineers who travelled from CARDIFF to fix it -arrived at 11pm and did a temporary repair. They were cheerful and friendly. I cannot recommend this company more for their service.. Thanks so much.