Contact Stannah South West England & South Wales

Expert local lift engineers available 24 hours, 365 days a year

Repair service for all lift & stairlift makes and models

South West England & South Wales Service Branch

To report a breakdown or other urgent lift issue please call us

0117 906 1380

Alternatively, you can email us for a non-urgent request

Unit 2, Brook Office Park, Emersons Green, Bristol BS16 7FL

Make an Enquiry
Ben Harding.jpg

Thank you for visiting our Service branch page. As one of nationwide network of 24/7 service branches, we’re dedicated to the safe and efficient operation of stairlifts, lifts, escalators and moving walkways from our offices in Bristol. The team is ready to answer your calls and our highly-trained engineers are out and about in the region – never far away.

Ben Harding, Branch Manager

Our full range of services

Stairlift & homelift services, maintenance & repair

Find out more

Lift service, maintenance & repair

Find out more

Lift refurbishment, modernisation & removals

Find out more

New products

Find out more

Stannah South West England & South Wales service branch - the experienced local lift company

We're an independent British family business that prides itself on providing local lift services, delivering that personal touch and being 'always true to our word'.

Servicing & repair for ALL types of lifts from ALL manufacturers

We know how important a working lift or stair lift is... so that’s why we offer servicing & repair for ALL types of lifts from ALL manufacturers. We service and repair a range of lifts in buildings, railway stations and many in private homes. We maintain over 100 lifts across the University of Bristol campus - with an expert lift engineer permanently on campus to keep these lifts in working order. Whilst we’ve over 150 years of lift experience we’re also well known for stairlifts. We offer a stairlift repair and call-out service, providing stairlift servicing for both Stannah and other manufacturers. We pride ourselves on thorough lift service visits as part of any service contract, ensuring every part is checked over and helping to prevent costly lift repair bills. 

Stairlift & lift maintenance contracts

We offer 3 standard maintenance contracts, designed to suit every need and budget, along with custom options. But we don’t only help contract customers! If you don’t have a service agreement, don’t worry our experienced lift engineers can still help and with our emergency breakdown cover, we will put your lifting device back into service as quickly as possible.

Lift refurbishment, lift modernisation & turn-key lift installation

We also get involved in lift refurbishment, lift modernisation and turn-key lift installation, regularly working with clients, consultants, architects and contractors - ensuring we deliver excellent customer service.

We’re a local lift company looking after thousands of stairlifts, lifts, escalators and moving walkways. Our offices in Bristol are available 24 hours, 365 days a year, with a network of highly-trained local engineers covering South West England and South Wales. Simply call us and we will do all we can to help.

What our customers say

"Considering the bespoke nature of the [lift modernisation] project and the restrictions in place due to the age of the lift we're pleased to say that the project has been completed in a can-do and efficient manner from start to finish."

Site Manager, John Perkins Construction

“We are delighted that Celtic Court has excelled at the LABC Building Excellence Awards, and our choice of a Stannah Midilift platform lift was pivotal in winning it "Best inclusive building". Based on previous installations of this model, we were happy to re-specify it in a facility that needed access for people of all mobility levels.”

Senior Architectural Technician, Bridgend County Borough Council

"Thank you very much for sending your engineer to service our stairlift. Please put on record that he did a super job and that we are delighted with the stairlift and all your on-going maintenance."

Mr H, Stairlift Customer

“I wanted to make you aware of the first class service your team has given in achieving a good result on what was a very contentious and politically sensitive site. I visited the site almost every day and was always greeted with a smile and an air of confident competence which was very reassuring. My special thanks – a rare achievement indeed!”

Senior Building Surveyor,Taunton Deane Borough Council on lift refurbishment at Taunton’s Old Market multi-storey car park

“This was a challenging site that demanded a determined team willing to meet the difficult logistics of working in a busy, functioning environment. Congratulations to Stannah on the very successful completion of a complex project. The team have worked with great spirit and even greater efficiency. They have done an excellent job to the client’s satisfaction."

Lift consultant, Butler & Young for Cardiff Central Station

"We now have seven Stannah lifts around the site, making the museum fully accessible to every visitor."


''Had a problem with the home lift and phoned Stannah at 9pm - said I could have coped till tomorrow morning but they sent two engineers who travelled from CARDIFF to fix it -arrived at 11pm and did a temporary repair. They were cheerful and friendly. I cannot recommend this company more for their service.. Thanks so much.

Case studies

We help people get on with their lives. Whether it’s a lift at the station, a dumbwaiter at the coffee shop, a platform lift at the library, an escalator at the shopping centre, a moving walkway at the supermarket, a goods lift at the pub or a stairlift at home – we’re there quietly helping life happen.


Renovating a 136m high Severn Bridge maintenance lift

Every day thousands of commuters use the Severn Bridge, which crosses the River Severn and links South Wales with South West England. It replaced the 137-year-old Aust Ferry service, making transport to and from Wales easier, faster and safer. Its distinctive design has influenced bridge building around the world and within each tower is a lift to support bridge maintenance looked after by Stannah.

Read more
RS13614_RS13546_Stannah lift Woods House 051119-1U4A8191-f3-scr.jpg

A Stannah platform lift lights up a new designer home in Devon

In the Devon village of Bishopsteignton, Peter and Margaret Watling installed a Stannah Midilift SL platform in their brand-new home. To give freedom of movement should the stairs become non-negotiable, the access lift unites two floors in this reverse-living house—the ground-floor bedrooms and bathroom and the first-floor living area, with magnificent views across the Teign Estuary.

Read more

3 Stannah goods lifts support growing Yeovil laundry

In the Yeovil branch of CLEAN Linen and Workwear a trio of Stannah Goodsmaster CD goods-only lifts have been installed. CLEAN Yeovil is a vital link in Somerset and the South West for one of the UK’s leading independent laundry companies, an organisation that delivers linen and workwear rental services to leading brands such as Harbour Hotels, Honda and Premier Inn.

Read more

We’re always here to help

Looking to report a breakdown? Get a service contract or repair? Or contact us about an existing contract? Get in touch.

Make a servicing enquiry