Are you looking for a lift maintenance service contract? We can help.

We’ve been in the business of lifts for over 150 years. Our product experience from dumbwaiters to escalators and everything in between means we can provide a service contract for your existing lift to suits your needs - regardless of its make or model.

All of our service and maintenance contracts include:

  • Regular maintenance visits, during which our engineers will inspect, clean, lubricate and adjust all necessary components for optimum performance
  • Complete condition reports outline the work carried out and identify any weak or faulty components, with possible upgrades/refurbishments to reduce running costs and improve efficiency.
  • We can also provide personnel to carry out all tests and examinations

We are here to help you with your lift responsibilities; whether it is for the safe operation of a single lift or to manage a large portfolio across multiple sites, we give you complete peace of mind. 

With 11 service branches, we cover the whole of the UK. Our 360 highly-trained lift engineers have the technical experience to repair any lift, escalator or moving walkway, regardless of make or model.

Contact your nearest service branch for the maintenance plan that suits your individual needs. 

Choosing the right lift service level for your requirements

We offer three levels of service contracts: standard, premium and comprehensive for our lift products. Below, we’ve listed the features of each to help you choose the best level for your needs.


  • Regular servicing at specified intervals
  • Condition report on each service visit
  • Preventative maintenance


  • Regular servicing at specified intervals
  • Condition report on each service visit
  • Preventative maintenance
  • Normal working hours emergency breakdown cover 


  • Regular servicing at specified intervals
  • Condition report on each service visit
  • Preventative maintenance
  • Normal working hours emergency breakdown cover
  • Repairs

Additional addons include::

  • 24-hour/weekend emergency breakdown cover
  • Supplementary testing of in-service products


Contract services for lift owners/operators with one or more lifts

As a lift owner, it’s not just a responsibility but a legal obligation to take care of your lift, keeping it in safe working order and up to date - whether you’re responsible for just one lift or several.

The care of a lift is highly specialised, from thorough examination to the maintenance and repair of your lift equipment. You need to have peace of mind that the company undertaking this work has the skills to keep you covered. 

Stannah prides itself on having over 150 years of experience and expertise within the lift industry, which we pass down to every one of our highly qualified lift engineers. Our engineers use their in-depth knowledge and training to inspect your lift thoroughly and advise you of any items affecting lift performance or passenger safety.
Every individual lift has factors that determine how quickly it can wear, such as the type of product, the location and the reason behind its use. Depending on these circumstances, the number of service visits your equipment requires may vary from two to six per year. Get in touch with your closest service branch, who can evaluate, advise and book the service that best fits your needs. 

National service contracts for large lift portfolios

Depending on the size of your business, you may need assistance in managing an extensive portfolio of lift products. We recognise how stressful this can be, so our national contract services offer flexible bespoke solutions to support and manage your needs efficiently. 

We believe in giving every service contract customer an excellent level of service, whether you care for one or hundreds & thousands of lift products. Our national service team ensures a friendly, professional approach, enabling you to relax knowing that we’re supporting you exactly as you expect. Our nationwide network will provide:

  • A key account manager as a single point of contact 
  • The support of our dedicated customer service team
  • Strategic management of your lift portfolio, working with you to support your service investment
  • Ensure minimal downtime of your portfolio – identifying areas of improvement whilst recognising business constraints, budget limitations and location priorities
  • Providing a tailored service with CAFAM system management and reporting on your portfolio 

No matter the portfolio size, Stannah has the experience and expertise to help. We manage over 1,200 assets for Network Rail across the UK and numerous supermarket clients, national retailers, high street stores, & restaurant chains. 

Local authority stairlift and lift maintenance contracts 

We’re no stranger to managing service contracts for multiple Local Authorities across the UK. Each contract is managed locally by one of our 11 service branches, meaning we can provide 24/7 support, 365 days a year.

We work through the tendering process, ensuring we meet the expectations of each Local Authority - proving ourselves to be a reliable local partner and ensuring the efficient performance of all types of lift equipment. 

Why choose Stannah?

  • With more than 150 years of lift expertise, we are one of the largest independent lift companies
  • With 360 engineers, our nationwide service branches enable us to provide you with dedicated local service wherever you are in the UK 
  • We form strong relationships with our customers - it’s one of the many reasons they choose to stay with us long-term
  • We cover all aspects of maintenance and repair - on all makes and models
  • We’re professional members of the Lift and Escalator Industry Association (LEIA)

We’re big enough to cope, yet small enough to care. 

Get in touch, we know how to make your life easier

Contact Us