Case Study: Carrington House Surgery

Stannah Lifts’ new-generation vertical platform lift, the Midilift XLplus, is helping to improve health and wellbeing at Carrington House Surgery in High Wycombe, Buckinghamshire.

Responding to a need

Located close to the town centre, this modern, purpose-built NHS medical practice has provided an invaluable health service to the local community for over fifteen years. Four GPs, a Practice Manager and ancillary staff deliver multi-disciplinary care to people of all ages.

Midilift XLplus

Installed in early 2010, this Midilift XLplus is a response to a growing population and Government directives requiring more services to be offered in the primary care sector. In short, the surgery had to expand. The obvious solution was to convert the first-floor administration offices into a suite of consulting rooms, with lift access for all people with restricted mobility, from pushchair-pushers to wheelchair-users.

Practice GP, Doctor James Burton, liaised with the local council’s Buildings Control Department about exactly what was expected. He sourced the best product for the job based on a criterion of first class British design and a combination of style and performance backed by cost-effective quality:

“The Midilift XLplus is a great asset. It fits in well with the building and we receive lots of positive comments. We had to work within strict deadlines for financial reasons. Stannah brought the project to completion within all parameters and delivered a top quality product on time and within budget.”

Delivering the Stannah difference...

A winning formula

On securing the tender, the Stannah project management team – spearheaded by Access Technical Sales Engineer, Rob Sandland, and Surveyor, Mark Saddington – negotiated a complete, individual in-house solution within surgery financial deadlines.

Only nominal building work was required. The Midilift XLplus is supplied ready for action in its own structure-supported shaft, and no structural ceiling access was necessary as the first floor is ranged around a galleried landing open to the ground floor. With virtually no inconvenience to the practice’s daily routine, a local builder (and patient of the surgery) sited the required 70mm footprint for the lift base and removed a portion of the glass screen on the landing perimeter, leaving the scene clear for the Stannah installation team to erect and secure the platform lift and make good its surroundings.

Post-installation fine-tuning

In common with all Stannah lift products, the Midilift XLplus is much more than a one-size/style-fits-all platform lift as it can be customised to meet the client’s/premises’ specifications.

In this case, several teething problems were resolved to the client’s satisfaction. These included adapting the top of the lift to make it more aesthetically acceptable from the open first floor landing; and ensuring that the lift’s operational features could be easily navigated by staff and patients alike.

“Stairs may be great exercise but, for various reasons, not everyone – staff included – can always use them, so the provision of the Midilift XLplus means we offer an even better health service and working environment to everyone who sets foot inside the surgery. It is totally in keeping with our contemporary, dedicated facility and it is hard to imagine the working day without its assistance.”
Helen Morris-Khan, Practice Manager