Contact Stannah North & North East England

Expert local lift engineers available 24 hours, 365 days a year

Repair service for all lift & stairlift makes and models

North and North East England Branch

To report a breakdown or other urgent lift issue please call us

0191 460 0010

Alternatively, you can email us for a non-urgent request

Unit 15, Princes Park, Princesway, Team Valley Trading Estate, Gateshead, NE11 0NF

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Thank you for visiting our Service branch page. As one of a nationwide network of 24/7 branches, we ensure the safe and efficient operation of stairlifts, lifts, escalators and moving walkways right across the North and North East England. We're ready to help and our lift engineers are out and about in the region – never far away.

Our full range of services

Stairlift & homelift services, maintenance & repair

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Lift service, maintenance & repair

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Lift refurbishment, modernisation & removals

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New products

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Stannah North & North East service branch - your local lift service provider

The Stannah North & North East service branch offers a range of lift and stairlift services, covering Keswick, Penrith, Leeds, Bradford, Huddersfield, Wakefield, York, Middlesbrough, Newcastle and Berwick-upon-Tweed, and everywhere in between. We're part of an independent British family business that prides itself on providing local lift maintenance, breakdown and repair services, delivering that personal touch and being 'always true to our word'. 

Servicing & repair for ALL types of lifts from ALL manufacturers

We know how important a working lift or stair lift is. We pride ourselves on thorough lift service visits as part of any service contract, ensuring every part is checked over and helping to prevent costly lift repair bills. Whilst we’ve over 150 years of lift experience, we’re also well known for stairlifts. We offer a stairlift repair and call-out service, providing stairlift servicing for both Stannah and other manufacturers. Plus with our emergency breakdown cover we will put your lifting device back into service as quickly as possible.

Stairlift & lift maintenance contracts

We offer a range of standard maintenance contracts, designed to suit every need and budget, along with custom options. But we don’t only help contract customers! If you don’t have a service agreement, don’t worry, our experienced lift engineers can still help.

Lift refurbishment, lift modernisation & turn-key lift installation

We also get involved in lift refurbishment, lift modernisation and turn-key lift installation, regularly working with clients, consultants, architects and contractors - ensuring we deliver excellent customer service. This includes most of the Network Rail station lifts in our region, where we carry out refurbishments, such as the lifts on Middlesbrough Station.

From our offices in Gateshead, we look after thousands of lifts in a region that stretches coast to coast, including 1200 lift units for North Tyneside Council and making sure customers at Sainsbury's in Darlington have smoothly operating moving walkways.

We’re available 24 hours, 365 days a year. Simply call us on 0191 460 0010 and we will do all we can to help. 

What our customers say

"Our Stannah Platform Lift has made facilities on the 1st floor accessible to everyone. We specified Stannah because of their brand and reputation which they have certainly lived up to."

Lift owner, Gosforth Physio

"The Stannah passenger lifts were the ideal people-moving solution for our development, Coble Quay. They are a highly cost-effective combination of form and function, supported by an excellent aftercare service."

Project Manager, Coble Developments Limited

"I just wanted to say thank you for your quick response with this broken down stairlift. I know that it was out of warranty for both of us but really appreciate how quickly Stannah staff have reacted to our request and get this lift up and running."

Stairlifts Repair, Leeds City Council 

Case studies

We help people get on with their lives. Whether it’s a lift at the station, a dumbwaiter at the coffee shop, a platform lift at the library, an escalator at the shopping centre, a moving walkway at the supermarket, a goods lift at the pub or a stairlift at home – we’re there quietly helping life happen.


Wheelchair lift supports access in Castle Howard, North Yorkshire

The stately home of the Howard family for over 300 years, Castle Howard is a Grade I-listed building set in sumptuous grounds within the civil parish of Henderskelfe, located 15 miles north of York. With a comprehensive accessibility policy to cater for visitors of all mobility levels, a Stannah Stairiser CR (Curved Rail) wheelchair platform lift was a perfect addition.

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Platform lift ensures access for all at Newcastle Physio Practice

Gosforth Physio & Wellness Practice in Newcastle upon Tyne contacted Stannah for a cost effective and easy to fit solution. The platform lift installed has delivered free ranging manoeuvrability to first floor facilities for everyone, including wheelchair users – a must for a profession dedicated to promoting mobility, function and quality of life.

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Award-winning hotel in York relies on a pair of Stannah Dumbwaiters

Recognised as one of the finest hotels in North East England, The Grange Hotel in York is a Grade II Listed Regency town house hotel offering a luxurious choice of restaurants and private dining rooms. A new pair of Stannah Dumbwaiters continues the excellent but discreet transport of food and associated items from the cellar kitchen to these venues ranged over three floors.

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We’re always here to help

Looking to report a breakdown? Get a service contract or repair? Or contact us about an existing contract? Get in touch.

Make a servicing enquiry