North & North East Stannah Service Branch has moved

We are delighted to inform you that the North & North East England service branch, known to many as the Gateshead branch, has moved its offices from Metro Riverside Park to Team Valley Trading Estate in September.  

The Stannah service branch had been supporting lifts and stairlifts in homes and businesses across the North and North East from its previous location for around five years.  

We’ve outgrown our old premises and were keen to ensure we had a space that ensures we can continue to deliver excellent customer service to the region. The much larger premises also means the opportunity to co-locate with other operations in Stannah, with the Northern installations depot for stairlift and home lift also joining the branch in the new facilities and bringing the benefit of improved communication and learning between the previously disparate teams.  

There are also plans to house a brand new showroom for our prospective homelift and stairlift customers to come and try out products before buying. 

Barry Howatt, Branch Manager of the North & North East England branch, comments,

"This is a great opportunity for us to create a Northern hub for increased efficiencies and speed of response for our customers. I’m excited about the opportunities for shared learning this will bring to the team." 

All phone numbers and email addresses will remain the same; please update any postal records.

North & North East England
Unit 15, Princes Park
Princesway, Team Valley Trading Estate
Gateshead NE11 ONF

If you have any questions about the move, please don’t hesitate to get in touch at