Thank you for visiting our Service branch page. As part of a nationwide network of 24/7 service branches, we’re dedicated to the safe and efficient operation of stairlifts, lifts, escalators and moving walkways right across the West Midlands & Mid Wales. The team is ready to take your call and our highly-trained engineers are in the region – never far away.
Andy Miller, Branch Manager
Stannah West Midlands & Mid Wales service branch - your local lift company
The Stannah West Midlands and Mid Wales service branch offers a range of lift and stairlift services covering Birmingham, Wolverhampton, Stafford, Iron Bridge, Worcester, Warwick, Hereford, Powys, Aberystwyth and everywhere in between. We're part of an independent British family business that prides itself on providing local lift maintenance, breakdown and repair services, delivering that personal touch and being 'always true to our word'.
Servicing & repair for ALL types of lifts from ALL manufacturers
We know how important a working lift or stair lift is. We pride ourselves on thorough lift service visits as part of any service contract, ensuring every part is checked over and helping to prevent costly lift repair bills. Whilst we’ve over 150 years of lift expertise, we’re also well known for stairlifts. We offer a chair lift repair and call-out service for both Stannah models and those from other manufacturers. Plus with our emergency breakdown cover will put your lift, stairlift, escalator or moving walkway back into service as quickly as possible.
In the West Midlands and Mid Wales, we look after hundreds of stairlifts for Dudley Council. We service and maintain most of the Network Rail station lifts in our region and manage lift stock for Birmingham, Nuneaton and Worcester areas as well as many housing associations within our large region.
Stairlift & lift maintenance contracts
We offer 3 standard maintenance contracts, designed to suit every need and budget, along with custom service contracts. But we don’t only help contract customers! If you don’t have a service agreement, that’s not a problem, our experienced lift engineers can still help.
Lift refurbishment, lift modernisation & turn-key lift installation
We also get involved in lift refurbishment, lift modernisation and turn-key lift installation, regularly working with clients, consultants, architects and contractors and ensuring we deliver excellent customer service. Our lifts and escalators in Birmingham New Street, Millennium Point and Grand Central are a shining example of this. We also maintain and refurbish lifts for many national retailers.
We’re a friendly local team of lift experts looking after thousands of lifts, stairlifts, escalators and moving walkways across West Midlands and Mid Wales. We’re available 24 hours, 365 days a year. Simply call us and we will do all we can to help.
Whatever you need, we’re here to help
We offer a comprehensive range of services covering all makes and types of lifting equipment.
What our customers say
"We inherited this lift and are very glad of its services. It plays a vital role in helping us to keep our charges happy, stimulated and refreshed (and us too, for that matter!)."
“I'd like to compliment your engineer on sorting out the problem with my stairlift. He was such a polite and friendly young man, I'd always welcome him into my home”
"As a leading provider of healthcare plans, it’s imperative that we cater for people of all mobilities, including wheelchair users, and this lift does this unfailingly – in its own inimitable style!”
"Today my mother's stairlift needed repair. Both ladies who dealt with my calls were lovely; extremely helpful and polite. The Engineer arrived this afternoon to repair Mum's stairlift. The Engineer was so good with Mum; he was really patient and walked her through how she should use the stairlift. Your Engineer treated her with respect and in a most appropriate manner.
"The refurbished lift is back in operation and looks like a brand new lift. At previous Estates meetings there have been several complimentary comments from clinicians and managers regarding the lift contractors – it was felt that they had gone out of their way to minimise the impact of the refurbishment on the services delivered at OTLC. Thank you for your support in ensuring that this scheme was completed on time and with disruption to services kept to a minimum."