Contact Stannah West Midlands & Mid Wales

Expert local lift engineers available 24 hours, 365 days a year

Repair service for all lift & stairlift makes and models

West Midlands and Mid Wales Branch

To report a breakdown or other urgent lift issue please call us

0121 559 2260

Alternatively, you can email us for a non-urgent request

Unit A6, Coombswood Way, Halesowen, B62 8BH

Make an Enquiry

Thank you for visiting our Service branch page. As part of a nationwide network of 24/7 service branches, we’re dedicated to the safe and efficient operation of stairlifts, lifts, escalators and moving walkways right across the West Midlands & Mid Wales. The team is ready to take your call and our highly-trained engineers are in the region – never far away.

Andy Miller, Branch Manager

Our full range of services

Stairlift & homelift services, maintenance & repair

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Lift service, maintenance & repair

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Lift refurbishment, modernisation & removals

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New products

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Stannah West Midlands & Mid Wales service branch - your local lift company

The Stannah West Midlands and Mid Wales service branch offers a range of lift and stairlift services covering Birmingham, Wolverhampton, Stafford, Iron Bridge, Worcester, Warwick, Hereford, Powys, Aberystwyth and everywhere in between. We're part of an independent British family business that prides itself on providing local lift maintenance, breakdown and repair services, delivering that personal touch and being 'always true to our word'. 

Servicing & repair for ALL types of lifts from ALL manufacturers
We know how important a working lift or stair lift is. We pride ourselves on thorough lift service visits as part of any service contract, ensuring every part is checked over and helping to prevent costly lift repair bills. Whilst we’ve over 150 years of lift expertise, we’re also well known for stairlifts. We offer a chair lift repair and call-out service for both Stannah models and those from other manufacturers. Plus with our emergency breakdown cover will put your lift, stairlift, escalator or moving walkway back into service as quickly as possible.

In the West Midlands and Mid Wales, we look after hundreds of stairlifts for Dudley Council. We service and maintain most of the Network Rail station lifts in our region and manage lift stock for Birmingham, Nuneaton and Worcester areas as well as many housing associations within our large region.

Stairlift & lift maintenance contracts 
We offer 3 standard maintenance contracts, designed to suit every need and budget, along with custom service contracts. But we don’t only help contract customers! If you don’t have a service agreement, that’s not a problem, our experienced lift engineers can still help.

Lift refurbishment, lift modernisation & turn-key lift installation
We also get involved in lift refurbishment, lift modernisation and turn-key lift installation, regularly working with clients, consultants, architects and contractors and ensuring we deliver excellent customer service. Our lifts and escalators in Birmingham New Street, Millennium Point and Grand Central are a shining example of this. We also maintain and refurbish lifts for many national retailers.

We’re a friendly local team of lift experts looking after thousands of lifts, stairlifts, escalators and moving walkways across West Midlands and Mid Wales. We’re available 24 hours, 365 days a year. Simply call us and we will do all we can to help. 

What our customers say

"We inherited this lift and are very glad of its services. It plays a vital role in helping us to keep our charges happy, stimulated and refreshed (and us too, for that matter!)."

Manager, Tiger Lily Day Nursery

“I'd like to compliment your engineer on sorting out the problem with my stairlift. He was such a polite and friendly young man, I'd always welcome him into my home”

Mrs F, Stairlift Customer

"As a leading provider of healthcare plans, it’s imperative that we cater for people of all mobilities, including wheelchair users, and this lift does this unfailingly – in its own inimitable style!”

Lift Owner, Paycare

"Today my mother's stairlift needed repair. Both ladies who dealt with my calls were lovely; extremely helpful and polite. The Engineer arrived this afternoon to repair Mum's stairlift. The Engineer was so good with Mum; he was really patient and walked her through how she should use the stairlift. Your Engineer treated her with respect and in a most appropriate manner.

'Daughter of Stairlift customer

"The refurbished lift is back in operation and looks like a brand new lift. At previous Estates meetings there have been several complimentary comments from clinicians and managers regarding the lift contractors – it was felt that they had gone out of their way to minimise the impact of the refurbishment on the services delivered at OTLC. Thank you for your support in ensuring that this scheme was completed on time and with disruption to services kept to a minimum."

Lift refurbishment, NHS

Case studies

We help people get on with their lives. Whether it’s a lift at the station, a dumbwaiter at the coffee shop, a platform lift at the library, an escalator at the shopping centre, a moving walkway at the supermarket, a goods lift at the pub or a stairlift at home – we’re there quietly helping life happen.

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Historic ​Stannah Piccolo Lift Plays Vital Role in Modern Nursery

A Stannah Piccolo 3-person lift currently operates carrying carers, staff, refreshments and equipment between two floors of Tiger Lily Day Nursery, an Ofsted-registered childcare facility in Halesowen, West Midlands. Installed in 1990 it continues to respond superbly to service needs due to a comprehensive lift servicing plan.

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New goods lift supports employees in local Sainsbury's

Compact, cost-effective and easy to install, Stannah’s brand new Levelmaster low-rise platform goods lift is stepping up stock movement in the Boldmere Road branch of giant UK superstore chain Sainsbury’s in Sutton Coldfield, West Midlands. Designed specifically for the movement of goods over a small change in level, it's making the working day safer for employees.

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29-year-old Maxilift passenger lift in Wolverhampton

Paycare House, Wolverhampton is a health insurance company with facilities ranged over four floors. Installed in 1988, Maxi made Paycare a leader in equal access, long before the Disability Discrimination Act 1995 and Equality Act 2010 made access for all a legal requirement in the workplace and wider society.

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We’re always here to help

Looking to report a breakdown? Get a service contract or repair? Or contact us about an existing contract? Get in touch.

Make a servicing enquiry